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Who we are
Elaine Hendrick Consulting (EHC) works with for-purpose organisations and purpose-led businesses to turn their purpose into clear, measurable outcomes.
Led by Elaine Hendrick, EHC brings more than 25 years of experience across strategy, outcomes, evaluation and impact, including more than 16 years specialising in outcomes and impact consulting.
Elaine is a licensed Results-Based Accountability (RBA) practitioner and a strong advocate for the Global Goals. Her approach combines outcomes thinking, practical measurement and evidence-informed decision making to help organisations understand the change they want to create, how their work contributes to that change, and how they can demonstrate progress and success.
EHC's approach is practical, collaborative and grounded in a simple principle: outcomes and impact measurement should help organisations make better decisions, not simply create more reporting.
What we do
EHC supports organisations at different stages of their outcomes journey through training, coaching, done-with-you packages, and tailored consulting and advisory services.
RBA Fundamentals in Outcomes Thinking
A self-paced introductory course that helps people understand and apply Results-Based Accountability concepts to their own work.
For organisations and individuals wanting additional support to put the learning into practice, RBA Plus combines the course with individual coaching. EHC also provides dedicated RBA implementation and coaching sessions, including a focused 5-hour RBA block for people who have completed RBA training and want to apply the approach to a new or existing project, program, policy or initiative.
Outcomes Measurement Kickstarter
A focused, done-with-you package for organisations ready to move from talking about impact to identifying what they will actually measure.
Together, we develop clear outcome statements, meaningful performance measures and a practical data collection tool aligned with the organisation's purpose and Global Goals. The approach builds the organisation's own capability while creating practical tools it can continue to use.
From Mission to Measurable Outcomes
The From Mission to Measurable Outcomes (FMtMO) Model brings strategy and outcomes together, helping organisations connect where they are going with the change they want to create and how they will know whether they are making progress.
Through its Kickstarter, Momentum and Sustain pathways, FMtMO supports organisations from establishing their strategic direction and outcomes framework through to strengthening measurement, learning and the ongoing use of evidence.
The model has been developed collaboratively, bringing together complementary expertise in strategy and outcomes and impact measurement.
Tailored outcomes and impact consulting
EHC also works directly with organisations to develop or strengthen:
- organisational and program-level outcomes frameworks
- Theories of Change and program logic
- outcomes and performance measures
- monitoring and evaluation approaches
- data collection tools
- outcomes and impact reporting
- Global Goals alignment
- outcomes and impact capability across teams.
Across all of this work, the emphasis is on making outcomes thinking and measurement practical and useful. EHC works alongside organisations to build their capability so they can use evidence to make better decisions, understand progress and success, and communicate the contribution their work is making to the people and communities they serve.
Our work
National Association of Women in Operations (NAWO)
ReportsEstablished NAWO's inaugural Outcomes Report (refer to pages 10-22 of their Annual report).
National Association of Women in Operations (NAWO)Springvale Monash Legal Service (SMLS)
ReportsTrained, coached and supported SMLS's program manager to conduct the evaluation of their flagship program, Sporting Change.
Springvale Monash Legal Service (SMLS)South Gippsland Shire Council (SGSC)
ReportsEstablished M&E framework and facilitated evaluation process for Council's Community Grant Program.
South Gippsland Shire Council (SGSC)Federation of Community Legal Centres (FCLC)
ReportsEstablished sector-wide outcomes framework for the Victorian community legal sector.
Federation of Community Legal Centres (FCLC)
Head office:
- Victoria
Service location(s):
- Australian Capital Territory
- New South Wales
- Northern Territory
- Queensland
- South Australia
- Tasmania
- Victoria
- Western Australia
- Outside Australia
Type(s) of actor:
- Capability builders
- Professional service providers
Area(s) of activity:

We’d love to hear from you!
Reach out to one of our team members, and share input and ideas about how we can evolve Understorey.
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